COVID-19 Response

Purple House response to the Coronavirus (COVID-19)

Purple House is committed to keeping our patients and staff as safe and well as possible during the Coronavirus (COVID-19) pandemic. We are pleased that the measures in place are working for the Northern Territory, which has the lowest number of cases in the country and no community transmission at this stage. However, remote communities have the least resources to deal with the virus and are greatly impacted by what happens in the rest of the country, so we remain concerned about how quickly this situation could change. Purple House has undertaken careful preparations so that we are able to respond quickly if there are any positive cases among our patients or staff.

Purple House took early steps, before the community closures, to support as many of our patients and their families as possible to get back to their communities out bush where they are safer. We acknowledge that remote communities have additional challenges in lock down, including food security, disruption of cultural practices and increased isolation. We also thank our remote nurses for their deep commitment and ongoing care of patients.

To support the health and well-being of our patients in town and in remote communities, the majority of our services are still being delivered. However, we have made a wide range of adjustments to ensure that the appropriate precautions are taken, including physical distancing, enhanced hygiene and cleaning practices, screening dialysis patients at each visit, and an increased focus on outreach.

More information

Email or call us on 08 8953 6444 if you have questions about our services.

For a copy of the latest Purple House COVID-19 Response Plan: 


Q. Is Purple House still providing dialysis to patients?

A. Yes, in both town and remote community locations. Our remote units take the lead from the Primary Health Care unit in their community, so when there are COVID-19 related restrictions to travel or health care provision we need to work within those guidelines.

Q. Is Purple House still providing Primary Health Care, allied health and social support services?

A. Yes, with modifications to meet COVID-19 guidelines. These have included supporting our patients to use Telehealth appointments and delivering some services through outreach rather than in-house. 

Q. Is the Purple Truck running?

A. Coronavirus restrictions meant the Purple Truck couldn’t run run for much of 2020, but we would anticipate it being back on the road in 2021 once it’s not too hot.

Q. Can visitors come to the Purple House in Alice Springs?

A. To keep our patients and staff safe we are limiting visitors to Purple House.

Q. What do I do if I feel sick and have Coronavirus symptoms?

A. Seek medical attention, but call ahead to your doctor, clinic or hospital so they can prepare for you. (Testing and treatment is free.)

Q. Where can I find more information about the Coronavirus (COVID-19)?

A. Visit the government website for your state or territory:

NT Government Coronavirus website

WA Government Coronavirus website

SA Government Coronavirus website

Australian Government Coronavirus website

Call the national Coronavirus hotline on 1800 020 080